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Customer Job

Program Manager - Business Process And Continuous

Job ID: 24-06075

Duties:

Program Manager - Business Process And Continuous
New Your, NY hybrid
4 Months
$91.6 per hour on W2

Key Responsibilities:

 

  • Design, develop and deploy cross-functional operational improvement initiatives
  • End-to-End program and project management in line with the best in class industry standards
  • Partner with various functions like Finance, M&A, IT etc. to envision and deliver high-quality business solutions
  • Mapping and re-engineering business processes continuously to ensure that Operations are lean and streamlined
  • Identify and set-up process/system controls to sustain implemented changes and solutions
  • Collaborate and manage workstreams in large scale business transformational programs
  • Influence and drive key decisions regarding the projects
Skills:

Core Functional Skills:

Business Acumen and Analysis:

 

  • Strong ability to understand organizational strategic direction and translate those in to functional and operational change and improvements
  • Research market trends and industry best practices to augment functional operating models
  • Conversant with operational data analysis methodologies, tools and techniques
  • Ability to create strong business cases for projects and work with the leadership team on prioritizations

 

Problem solving skills

  • Demonstrated ability to adapt and operate in a rapidly changing business landscape
  • Ability to dissect, collaborate and delegate tasks towards solving complex business problems
  • Focused on rapid value creation through quick wins and long term sustainable value realizations
  • A strong Change Manager with tenacity to follow through till closure

 

 

People Skills:

  • Ability to paint an exciting visual for overall project designs and operating models to influence stakeholders and leadership
  • Strong people skills, with distinctive ability to influence across levels and teams
  • Maturity to deal with ambiguity and agility to switch gears, strategic and tactical, according to organizational needs and dynamics

Experience Level:

  • 6-8 years of progressive experience which includes Business Strategy/M&A Integrations/Consulting/Customer Experience functions
  • Core 3-5 years of demonstrated success in leading/driving business transformation, operational excellence or process engineering projects
Education:
  • Strong understanding of various business process improvement methodologies
  • Bachelor's degree or equivalent a must; MBA or equivalent strongly preferred

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