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Product Specialist

Job ID: 23-01330
Job Title: Product Specialist
Duration: 12 Months potential extension thereafter
Location: Ohio, US (100% Remote)

Pay Range: $19/hr. to $20/hr. on W2

Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.

Summary:
The main function of a product specialist is to be the subject matter expert on a product through its development. The typical product specialist will provide technical advice to customers concerning their product


Job Summary/Overview: The Deployment Project Coordinator is to complete all day-to-day administrative tasks and activities associated with supporting the Project Management Team in the execution of deployment services. The successful candidate is eager to learn, self-motivated, organized, and able to multi-task in a fast-paced environment. Working with a wide variety of individuals and personalities, being able to adapt to different communication styles is key.


1. Key Responsibilities
• Serve as day-to-day internal execution point of contact for transactional activities that support the execution of client & vendor purchase orders, electronic submission of quotes and change orders, electronic invoice processing, daily reporting and other timely administrative project activities.
• Support the cross-check of sales orders with project requirements
• Receive and route written purchase orders
• Enter, monitor and follow-up on unclear order information and special requests, revising order as details are clarified and completed
• Provide order acknowledgement documentation
• Work with Project Accounting in resolving financial transactions including Purchase Orders, Changes Orders and Invoicing
• Work with Product Marketing & Supply Chain to ensure hardware shipments align with services timelines
• Provide shipping information and proof of delivery upon request
• Verify hardware shipments are delivered
• Create and dispatch work orders (job tickets) to our 3rd party vendor partners
• Close completed projects by receiving and processing vendor completion files, including client acceptance forms, photos, etc.


Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds at times
• Ability to travel by air and by driving (infrequently)
• Ability to perform all duties remotely within an established home office environment
• This role will interact daily with internal teams and external contacts. Internal teams include Sales, Project Accounting, Contracts, Project Management, Product Marketing and Vendor Management.
• This role will interact daily with outside clients, vendors and subcontractors involved in the delivery of products and services for LED and LFD projects and programs.
• Coordinate with manager to manage and prioritize workload and daily schedule
• Demonstrate a limited ability to adapt to varying client, project, technology, technician, and site needs
• Understand and adhere to standard operating procedures
What are the critical challenges/risks associated with this position? Please list at least the top 3.
• This role will work within very tight schedules to identify and engage internal and external stakeholders to assist with time-sensitive execution activities.
• This role will collaborate with many internal and external stakeholders and SME’s to quickly and effectively digest complex information and disseminate that information among all key stakeholders.
 
Intelliswift is committed to fair and equitable compensation practices. The range provided for this position is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location. Intelliswift offers medical insurance, dental insurance, vision insurance, supplemental life and AD&D insurance, and any other benefits per state law.
 
Equal Employment Opportunity Statement
Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.
 
Americans with Disabilities Act (ADA)

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department
 
Other Employment Statements
Intelliswift participates in the E-Verify program.
 

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