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North American Admin, Special Projects Temp

Job ID: 24-03683
Title - Admin/Data entry
Location - Franklin, TN
12 Months
$15.86 per hour on W2

UMPG is looking for a motivated person to work as part of the North American Administration team. Publishing Administration is responsible for the end-to-end value chain that spans licensing, registrations, royalty collection and distribution that ultimately serves and compensates our writers and clients. This position will be responsible for successfully inputting and verifying data associated with both copyright and royalties.



This position will initially report into the NA Copyright team, and then transition to assisting the NA Client Services team as the project progresses. This person will perform various tasks across numerous projects and processes within the administration team. Key Responsibilities of this position include:

Perform accurate and timely data entry of songs in UMPG's administration systems in accordance with Global standards, to ensure the timely registration of works at industry collection societies

Correct data errors & anomalies to continually improve data quality

Research artist and release information to be loaded into the UMPG database

Respond to queries and provide answers to parties who have questions about the UMPG North American catalog

Assist clients with the completion of vendor and banking information paperwork to ensure payment

Provide customer service to clients who are requesting access to our proprietary royalty portal, UMPG Window

Investigate and trouble-shoot any vendor issues due to lacking or outdated information

Other projects and responsibilities as needed in response to changing business requirements



Job specific skills

Fast and accurate data-entry with attention to detail and understanding of how that data affects other departments

Propose and implement solutions in response to day-to-day challenges within the role

Comfortable with numbers, performing basic addition, subtraction, and ratios

Solid Microsoft Office skills, particularly data management and comparison in Excel

Able to learn multiple, customized systems

Strong written and verbal communication to work with a wide variety of audiences

Responds appropriately to direction regarding deadlines, deliverables, key performance indicators and service levels

Experience in the music publishing industry is helpful but not required, a willingness to learn the detail of the business and its process is important


What We're Looking For

Music lovers who are passionate about serving songwriters and rights holders and protecting their intellectual property

A collaborative team member able to work with multiple teams and co-workers of varying levels of experience

Open-minded, flexible, and positive people

Goal oriented individuals who work towards team/department/company objectives and takes pride in achieving targets and serving internal and external customers

Organized, detail-oriented people who can set priorities and plan workload efficiently so that client needs are met consistently

Friendly and personable individuals who have a strong customer service mindset

Someone who will consult with Reporting Manager where appropriate to recommend solutions, solve problems, create efficiencies, and complete tasks and projects in a timely manner


 
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