close image
Back
Back
Back
Back
Refer a Friend

Customer Job

Logistic operator (POD Validations)

Job ID: 25-08088
Pay rate range - $20/hr. to $23/hr. on W2
12+ Months Contract 
Work Schedule - 09:00-18:00

Job Profile and Description
The Document Specialist is an important function in our Customer Service Representative [CSR] Group at Cliet.
They will validate that our carriers are uploading the correct Proof of Delivery [POD] to our Transportation Manager System [TMS] and that the document is a Valid POD as per our customer's receiving requirements.

Duties and Responsibilities
  • Manually Upload PODs to TMS to assist carriers as needed
  • Validate that the PODs uploaded to TMS are signed by receivers and that it is the correct document for that shipment
  • Verify that the PODs are transferring correctly from TMS to SAP.
  • Identify deliveries with Over, Short or Damaged [OSD] notations on the POD and report to the CSR team
  • Summarize issues or exceptions and remarks in our TMS system
  • In-depth understanding of our process for carrier education purposes
  • In-depth understanding of the logistics industry's standards and best practices
  • Advise Team Leader of all current issues and exceptions
Skills and Specifications
  • Supply Chain Planner/Specialist or Logistics Industry prior work history is preferred
  • Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)
  • Clear and concise communication skills
  • A good attitude and ability to manage assignments independently
  • Ability to thrive in a high-volume environment while still maintaining accuracy
  • Prioritization, able to shift focus to urgent issues while not falling behind on routine duties
  • Able to learn new systems quickly and adapt to abrupt changes
  • Well-organized and good follow-up skills
  • Detail oriented, able to sense urgency and know when to escalate for assistance
  • Can create and maintain professional relationships with customers and carriers
Education and Qualifications
  • High School Diploma
  • Any Work Experience
Share Job

Share to

CV or resume

Choose file
or drag and drop file here
For best results, upload *.doc/.docx/.pdf format files only (File size must be less than 2MB)

Personal information

Tell us something about yourself

How may I help you?

Welcome to Intelliswift Bot

Agent Image

IntelliBot

Support Agent

Hi, Welcome to Intelliswift!
I am here to help you find your way! What are you looking for?

What are you looking for?