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Customer Job

Credit & Collections Administrator

Job ID: 23-01043

Job Title: Credit & Collections Administrator
Location: Celebration, FL (Remote)
Pay Range: $15.71-$19.29 per hour on W2


Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups. 

Description/Comment:

  • Provides clear, concise, and timely communication to external and internal customers
  • Provides efficient and effective collection efforts with the goal of obtaining payment on or before the due date
  • Maximizes effectiveness of the collection process by identifying problems early in the collection process.
  • Negotiates customer settlements and payment plans with the appropriate approval authority
  • Recommends accounts receivable for bad debt write-off
  • Recommends accounts receivable for placement with third party collection agencies
  • Makes recommendations for process improvements
  • Claims Resolution
  • Removes impediments to payment of outstanding invoices by managing customer claims in a timely manner.
  • Escalates claims, problems, and disputes to the appropriate problem resolvers in a timely manner
  • Detects patterns delaying payment of the accounts receivable and takes action to prevent reoccurrence and/or up levels to management for resolution
  • Reporting
  • Contributes to the completion of monthly and quarterly reports, reserve recommendations, Treasury Rep letter, and Consolidated Accounts Receivable Report
  • Prepares ad-hoc reports


Basic Qualifications

  • 3 years experience in commercial credit & collections
  • Excellent verbal and written communication
  • Demonstrated Excel skills
  • Familiarity with current technology available in receivables management
  • Demonstrated organizational and analytical skills
  • Negotiation skills
  • Ability to meet tight deadlines
  • Strong interpersonal skills

 
Required Education

  • Bachelors degree in Business, Finance or Accounting, or equivalent and relevant work experience
  • Bachelor's Degree in Business or Finance and Accounting or MBA desired
  • Preferred Qualifications Knowledge of customer and business unit computer and process system is desired
  • Working knowledge of systematic collection tools is a plus
  • Working knowledge of bankruptcy is desired

 
Preferred Education:
NACM Credit Business Associate (CBA) is a plus
Commercial collections experience, as opposed to retail, is strongly preferred.
The team uses a system called Get Paid and experience on this system, or a similar system, is helpful.

Additional Information:
 This role can be remote and a candidate local to Florida is preferred but not at all required.
 
Intelliswift is committed to fair and equitable compensation practices. The range provided for this position is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location. Intelliswift offers medical insurance, dental insurance, vision insurance, supplemental life and AD&D insurance, and any other benefits per state law.

Equal Employment Opportunity Statement
Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.
 
Americans with Disabilities Act (ADA)
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department

Other Employment Statements
Intelliswift participates in the E-Verify program.
 

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