close image
Back
Back
Back
Back
Refer a Friend

Customer Job

Product Specialist

Job ID: 24-02980
Product Specialist 

Pay rate range: $28/hr. to $30/hr. on w2. 

Ridgefield Park NJ- Fully onsite (Mon - Fri, 9:00 AM - 6:00 PM)

Skills required:
- Maintain a high level of technical knowledge within the Home Appliance and Electronic Products, both Sales, Product & Customer Care Departments.
- Manage to enhance service expertise by reviewing service contents for products and functions and providing improvements for service contents.
- Development, preparation and critical review of technical reports, technical documents, test procedures, user guides, installation and maintenance manuals.

Position:
- Analyze current STG status to determine extent of missing contents for client
o Determine models missing from STG
o Check for content types including Error Codes, Service Guides, Exploded View, Wire Diagrams, etc.
- Collaborate with PI Team to add missing models to STG
o Prioritize models with high service demand/warranty portion
- Review Service & Training Manuals and create content for new models prior to launch

Requirements:
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering preferred
- 2-3 years experiences in Engineering or Technical Field / Home Appliance field
 
Share Job

Share to

CV or resume

Choose file
or drag and drop file here
For best results, upload *.doc/.docx/.pdf format files only (File size must be less than 2MB)

Personal information

Tell us something about yourself

How may I help you?

Welcome to Intelliswift Bot

Agent Image

IntelliBot

Support Agent

Hi, Welcome to Intelliswift!
I am here to help you find your way! What are you looking for?

What are you looking for?